Terms and Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.cathryncosta.com.au  (the “Site”). This Site is owned and operated by Cathryn costa.  This Site is a allied and natural health website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

You agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website, purchase from me or book an appointment. If you are under 18, you agree that you are here with your parent or guardian’s full knowledge and permission, and that they are responsible for any purchases made on your behalf. 

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

Intellectual Property

All content published and made available on our Site is the property of Cathryn costa and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. No materials or content from this site or the Company may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and may result in criminal or civil penalties.

No Professional Advice:

There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services.

Nothing we provide for you here is intended to replace any form of competent professional advice in any form. If you are in need of professional advice, including medical, physical, mental or emotional health advice, or any other form of professional advice, then you should seek out a competent professional in that area who can ensure you are provided help that is specific to your particular past-and-current situation and circumstances and who can provide you with the personal follow-up you may require for your ongoing health and well-being and that of your dependents. To the extent our offerings are provided to support health, you agree and pledge to maintain full and sole responsibility for your own health and that of your dependents.

Health and Wellness:

The following legal terms also apply as to this Agreement:

A. Non-medical Background:  The owner holds a Bachelor of health science in naturopathy, Master of Applied Science Acupuncture, Bachelor of Midwifery and certification in childbirth education. The owner is registered with ANTA, AACMA and AHPRA. Cathryn is not now, has never been, and does not claim to be a medical doctor, psychologist, psychiatrist, mental-health counsellor, or drug and/or disease-treatment prescribing health care professional. All of the goods, services, information and/or materials we provide under this Agreement are in no way connected or dependent upon such person’s past or current licenses and/or certifications. The information in our programs, goods and/or services is based on our personal experiences and on the experiences of our past and current members and participants and is shared for general educational purposes only and for no other purpose.

B. No Medical Advice: Our programs, treatments and consultations are not a quick fix or a cure-all, or a substitute for sound medical advice. Nothing claimed by us in our programs, nor on any of our websites, social media or in any of our materials, is intended to be medical advice, nor is it any way a substitute for professional medical advice, diagnosis, or treatment. Nothing shared by us is intended as medical diagnosis, treatment or cure. Never disregard professional medical advice or delay in seeking medical advice because of something you have read or heard from us, on any of our websites, in any of our materials, or for any other reason. Whether or not you choose to obtain the consent of your medical doctor or other qualified health care provider and/or work with your physician or other qualified health care provider while using any information received from us, you still are agreeing to accept full responsibility for your own actions and inactions including those of your dependents.

C. Consult Often with Your Medical Doctor or Health Care Professional: We are not mental health professionals, and anyone with a history of trauma should consult a mental health professional as you progress through our programs.  Experience shows that adopting a health and wellness protocol often can create dramatic physiological changes. Therefore, if you are currently taking any medications as prescribed by your doctor or health care professional, then your medications may need to be adjusted frequently; please consult with your doctor or health care professional. This is not a promise that your medications will change, just a possibility you may want to consider based on our past experience. Please consult with your medical Doctor or health care professional if you are taking prescribed medications and are starting any new supplements suggested. This is mandatory to avoid any possible contraindications. 

D. Health, weight loss and fertility results will vary: No claims about weight loss or fertility should ever be considered typical because the average person on any weight loss or fertility program either never begins the program, doesn’t follow many or all of the steps of the program, or drops out of the program. Every person’s body is unique; therefore, our programs will be different for each person. Whilst following one of our programs (weight loss, fertility) can be significant, leading to an amazing transformation. This transformation depends fully on the amount of effort, adherence and follow-up that you and your partner put into the program.

e. Please note it is your responsibility to inform us of any allergies and senilities that you have. Omitting this information or any health information does not hold us responsible to advice, treatment, nutritional or herbal supplementation recommended or sold. As such no refund to products is given when information is omitted. For any reaction you are to contact me directly via phone or email, immediately stop taking and in cases of anaphylaxis call 000 or contact your GP

No TGA evaluation:

As applicable, the advice shared on this site has not been evaluated by the Australian therapeutics goods association (TGA). The products and methods mentioned or recommended on this site are not intended to diagnose, treat, cure or prevent any illness or disease, nor are the products and methods intended to replace proper medical help.

Policy for Our Giveaways:

No purchase(s) necessary to win.

Unless stated otherwise or delivery is electronic, giveaways are for Australian residents only.

Entrants must be natural persons of the age of majority in their primary country of residence, or in their other political subdivision of residence, as applicable.

Winners are chosen at random or we may choose a winner by awarding the prize to the first eligible person or persons to respond to our free call to action.

Winners will be notified by email shortly after the giveaway ends. We are not responsible if a winner’s email inbox settings mark or categorize our notification email as junk, spam, or the like.

Winners will have 48 hours to claim the prize or another winner may be chosen at our discretion.

We may, at our discretion, make public on our site the first name and last initial of our giveaway winners, also making public their state and/or country of residence. All other contact information will remain private and will be destroyed after a winner is confirmed and their prize is confirmed as mailed.

A winner’s tax considerations and any tax or tax-related obligations are entirely their own.

We reserve the right to end, extend, or change a giveaway for any reason and without prior notice.

We reserve the right to consider any entrant ineligible who has been a winner in one of our giveaways in the last 12 months.

In any of our giveaways of products from certain companies, we reserve the right to limit the pool of eligible entrants to those persons who are not wholesale members, affiliates, contractors or employees of those companies.

Odds of winning in one of our giveaways depend on the number of entrants.

Void where prohibited by law.

Other Terms & Conditions:

All of the provisions of our Privacy Policy are incorporated by reference into these terms and conditions. We make no guarantees or warranties about any information on our site, including without limitation any warranty of fitness for a particular purpose. Anyone subscribing to our website or using any of our programs, posts or pages is also agreeing to these terms and conditions, and any user providing us with their email address in exchange for our delivering any content to them personally or who is registering for one or more of our webinars or videos also is assenting and agreeing to receive emails from us on a regular basis. Any of our subscribers may unsubscribe at any time by reply email if the email was sent directly by us or one of our staff (including “unsubscribe” in the subject line), or otherwise by unsubscribing by clicking the link or button provided in the footer of our emails. We love our subscribers and will not sell, lease or distribute your email address or any other information to any third parties unless we have your permission or are required by law to do so. These terms and conditions, and any other legal documents or agreements we have entered into with you, will supersede any previous terms and conditions you may have copies of in any form, regardless of whether we or you have signed them or not. We reserve the right to make changes to this site and these terms and conditions at any time.

Accounts

When you create an account on our Site, you agree to the following:

1.      You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2.      All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

·       E-books.

·       Courses

·       Vital.ly

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

·       Credit Card, Stripe and Pay Pal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds and Returns:

At Cathryn Costa’s sole discretion, the Company may provide from time to time a refund and/or return policy for you for the products and/or services it provides to you. If or when Cathryn Costa may provide a refund/return policy, it does so in writing in its marketing materials for each of its products and/or services that it sells and/or provides to you, which policies Company may or may not provide for each of its products or services.

If, for whatever reason, the Company does not provide a refund/return policy on its marketing materials for one of its products or services, then no refund or return shall be available for such product or service, as long as the Company already has made delivery or availability of the product or a materially complete rendering of its service to you.

Cathryn Costa’s refund/return policies may differ from product to product, service to service and/or from time to time, and these policies may change at any time. You agree to make any requests for any available refunds or returns before or on any applicable deadline by email including the word “refund” or “return”, as applicable, in the subject line of your email. Prior to issuing or processing any form of refund and/or return that may be available, at Company’s sole discretion, it may require you to certify with it in writing that you already have fully completed and fulfilled your obligation hereunder to thoroughly search for, and to permanently delete and destroy, all of the digital or electronic Company-provided documents or materials, and to return (only at the Company’s sole discretion: and/or destroy) all physical Company documents or materials that are in your possession, including without limitation any or all copies or printouts you may have made of any Company documents or materials.

You agree to make any such returns at your sole expense, with their arrival at the Company to be made prior to or on any refund deadline, without any material waste or breakage; the Company may await the safe arrival of your return before issuing any refund. Also, prior to issuing any form of refund and/or return that may be available, at Company’s sole discretion, it may require that you re-certify and pledge to continue to uphold your obligations under these Terms and Conditions and under any other agreement you have made with the Company, the terms and provisions of all of which shall continue to apply to the parties hereof and continue as valid and binding agreements, including after any such refund or return is completed, for the longer period of (i) the longest period available under applicable law, or (ii) thirty-five years after the date of your request for a refund and/or return. Company shall not be liable for any untimely or improper refund or return requests, or for any loss of profits or costs, or for any direct, indirect, special, incidental or consequential damages, including costs associated with the procurement of substitute goods or services (whether or not Company was or should have been aware or advised of the possibility of such damage), arising out of or associated with any loss, suspension or interruption of service, termination of these terms and conditions, use or misuse of our materials or content, or other performance of services hereunder. Any breach by you of this Agreement shall immediately and completely disqualify you as to any refund that may have been available to you immediately prior to such breach.

You agree and acknowledge that all of these terms and conditions are fair, equitable and reasonable to both parties, including without limitation the provisions of this Section 12.

Limitation of Liability

Cathryn Costa and our directors, officers, agents, contractors, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Cathryn Costa and our directors, officers, agents, employees, contractors, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of South Australia

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows: [email protected] or [email protected]